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Cooks Paraphernalia Privacy Policy

Your privacy is important to us. We never release your personal details to anybody for marketing purposes and we only use your personal details in the manner described below.

When you shop on this website, we will collect certain personal information from you such as your name, email address, billing address, delivery address and telephone number. We do not collect information regarding your debit or credit card, as these details will be given by you direct to our payment services provider, Barclaycard Merchant Services.

We may also collect information about where you are on the internet (for example the URL you came from, your IP address), your browser type, the location of your computer, the pages of our website that you viewed during your visit, the links you clicked on, and any search terms that you entered on our website. We may collect this information even if you do not register with us.

We use cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time - if you do not accept cookies you experience difficuties using this website.

The information we collect about you is held on secure servers and we comply with all applicable Data Protection and consumer legislation. We will treat all your personal information as completely confidential. We use your information only for the following purposes:
  • To process your order, notify you of your order status and collect payment;
  • For statistical purposes, to improve this website and its services to you;
  • To deliver website content to you;
  • To administer this website;
  • If you agree, to send you occasional newsletters.
Credit and debit card transactions between you and us are processed by Barclaycard Merchant Services and deliveries of goods are made by reputable third-party organisations. Third parties receive the information they need to verify and authorise your payment and to deliver your order and are required to keep your personal information private.

By placing an order or registering on our website you are consenting to the collection, processing and use of this information by us. You are also agreeing that you do not object to us contacting you for any of the purposes set out above, whether by telephone, e-mail or in writing and confirming that you do not and will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.

If you have any further questions regarding our Privacy Policy, please contact us on 01923-693796 or email customerservice@cooksparaphernalia.co.uk